Frequently Asked Questions
Where is my appointment going to be? - Check your confirmation email. The correct address was sent to you when you booked. Along with 2 more reminders. The correct address is on all of these. You can also look up your practitioners number on the What We Do page. We do not have a front desk person and are designed for user friendly on line scheduling and reminders. There is no one available to do it for you.
My groupon is expiring and I need to get in before it does. Or will be honor it? Yes. Just schedule as close as to the expiration date as you can and we will honor it.
I need to cancel my appointment. On your confirmation email scroll down to cancel or change. Click on that and reschedule on line.
I do not want to schedule myself . We do not have a front desk person and are designed for user friendly on line scheduling and reminders. There is no one available to do it for you.
I can not get my Groupon to work? - Type the word “Groupon” in the box that says redeem coupon or package. Do Not use the number. Kai’s massage is not available for Groupon clients.
I can not get the booking calender to work? - Only the days that are highlighted in bold are available. Otherwise the grey numbers are full. Kai’s massage is not availble for Groupon clients.
I have questions about a service? - You can fill out a consultation request form or look up the practitioners number on the What We Do page or the Meet Us page and ask them directly.
I accidentally scheduled 60 mins and I meant to do 90 mins? - Cancel your appointment through the confirmation email and reschedule yourself. You will not be charged as long it is not within 24hrs.
Can I get an appointment today? No. You can contact the practitioner directly and see if they have any availability. Check the What We Do page for contact info. If you have a groupon you will not be able to schedule that day.
I bought a Groupon and now want my money back. Call Groupon. They handle those issues.
Is tantra yoga a massage? No. They are private coaching sessions with some meditation, movement and touch techniques
Contact us through your practitioners number on the What We Do page or Meet Us page .